Author: Shawna Greene

Becoming A Contract Loan Processor

Becoming A Contract Loan Processor

Written By: Shawna Greene

For any loan processor that enjoys their work but want to increase their earning potential, it would be a great idea to look into getting started as a contract processor. There is opportunity out there to make a great living and own your own business. For some it could be an easy transition if they have already made a great name for themselves and it can be a bit harder for others but it all depends on how much you are willing to put into it.


Opinion-Editorial (Op-Ed) Disclaimer For NAMU® Library Articles: The views and opinions expressed in the NAMU® Library articles are those of the authors and do not necessarily reflect any official NAMU® policy or position. Examples of analysis performed within this article are only examples. They should not be utilized in real-world application as they are based only on very limited and dated open source information. Assumptions made within the analysis are not reflective of the position of NAMU®. Nothing contained in this articles should be considered legal advice.

Being a Valued Mortgage Employee

Being a Valued Mortgage Employee

Written By: Shawna Greene

This business has its fair share of setbacks at times and many of us have rolled with the ups and downs. During those down times, many have been laid off because of the market conditions and other varying reasons and then struggle for months trying to find a new job. Many just have to find a whole new career.


Opinion-Editorial (Op-Ed) Disclaimer For NAMU® Library Articles: The views and opinions expressed in the NAMU® Library articles are those of the authors and do not necessarily reflect any official NAMU® policy or position. Examples of analysis performed within this article are only examples. They should not be utilized in real-world application as they are based only on very limited and dated open source information. Assumptions made within the analysis are not reflective of the position of NAMU®. Nothing contained in this articles should be considered legal advice.

Who Are Our Customers? Part 2

Who Are Our Customers? Part 2

Written By: Shawna Greene

In follow up to the previous article about customer service and who are other customers are other than our borrowers, points were brought out on how we as loan processors can provide better service to our underwriting teams by giving them the story of our borrowers in our notes to them, enabling them to make more informed decisions when assessing the risks of the borrowers.


Opinion-Editorial (Op-Ed) Disclaimer For NAMU® Library Articles: The views and opinions expressed in the NAMU® Library articles are those of the authors and do not necessarily reflect any official NAMU® policy or position. Examples of analysis performed within this article are only examples. They should not be utilized in real-world application as they are based only on very limited and dated open source information. Assumptions made within the analysis are not reflective of the position of NAMU®. Nothing contained in this articles should be considered legal advice.

Who Are Our Customers?

Who Are Our Customers?

Written By: Shawna Greene

Most of us who have been working in this industry have all sat in on trainings related to customer service and how we should be building rapport with our borrowers, being attentive to their needs, and just overall giving them a satisfactory experience.


Opinion-Editorial (Op-Ed) Disclaimer For NAMU® Library Articles: The views and opinions expressed in the NAMU® Library articles are those of the authors and do not necessarily reflect any official NAMU® policy or position. Examples of analysis performed within this article are only examples. They should not be utilized in real-world application as they are based only on very limited and dated open source information. Assumptions made within the analysis are not reflective of the position of NAMU®. Nothing contained in this articles should be considered legal advice.